
Emotionally healthy leaders are the bedrock of emotionally healthy workplaces. This profound truth, championed by Melissa Hiatt of Levav Leadership Consulting, underscores a critical shift in how we approach leadership and organizational culture. Levav, a Hebrew word meaning 'heart' – encompassing emotions, intuition, and courage – perfectly encapsulates Melissa's mission: to facilitate courageous cultures by nurturing the inner lives of leaders.
Melissa's journey, from a master's in marriage and family therapy to an associate pastor and then a hospital chaplain, reveals a consistent thread: a deep-seated desire to help people move forward and find healing. Her experience as a working mother, battling the internal struggle of pursuing her passion, highlights a common challenge for many leaders. Yet, it was through a period of 'holy discontentment' and a leap of faith that she discovered her true calling, emphasizing the importance of listening to one's inner compass, even when the path ahead is unclear.
A pivotal turning point in Melissa's personal and professional development was clinical pastoral education (CPE). This action-reflection-action model, conducted in a group setting, taught her the profound power of 'truth-telling.' In a world where we often shy away from vulnerability, Melissa champions the idea that authentic communication, even when difficult, is the cornerstone of emotional health. Drawing on the work of Brené Brown, she helps leaders understand that vulnerability – the feeling that arises from risk, uncertainty, and emotional exposure – is not a weakness but a pathway to genuine connection and resilience. Shame, she explains, thrives in hiding, while truth-telling fosters healing and growth.
For Melissa, staying intentional in her faith isn't about rigid practices but about a moment-by-moment awareness. It's about asking, 'What would you have of me, Lord?' and trusting that every encounter, every decision, is an opportunity to align with her calling. She believes that every choice, big or small, either hardens or softens the heart, echoing the biblical narrative of Pharaoh. This continuous discernment, this 'inner knowing,' guides her away from what doesn't serve her purpose and towards what truly matters.
When faced with challenging decisions, Melissa has learned to embrace the 'Holy Spirit working in the in-between.' Instead of plowing through with her own strategies and manipulations, she now prays for divine intervention, trusting that God's plan will unfold, even if it differs from her own. This surrender, while sometimes painful, liberates her from the need to control outcomes and allows for a deeper, more authentic engagement with her work and faith.
To leaders navigating the complexities of business and life, Melissa offers a singular, powerful piece of advice: 'Learn to pay attention to your emotions.' She challenges the common misconception that we are thinking beings who sometimes feel, asserting instead that we are 'feeling beings who sometimes think.' Emotions, she argues, drive everything. Resentment, bitterness, anger, discouragement, frustration – these are not just fleeting feelings but indicators that there is 'work to be done.' Ignoring them is akin to ignoring a vital compass, leading us astray from true leadership and personal well-being.
Melissa's insights offer a transformative framework for leaders across all sectors. By prioritizing emotional health, embracing vulnerability, and trusting in a higher purpose, leaders can cultivate environments where authenticity thrives, courage is celebrated, and true transformation can occur.
Her message is a powerful reminder that the heart of leadership lies not just in strategy and execution, but in the profound journey of self-awareness and emotional well-being.
Written by
Faith-driven executive coaching and peer advisory groups.
Interview with
President at Levav Leadership Consulting
Dell Rapids, SD
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