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Tom Rector didn't launch Thumbprint with a grand vision and a boardroom full of investors. He launched it from his living room, printing T-shirts and yard signs for politicians he knew through his work in government affairs — just trying to get through grad school.
Eighteen years later, he's still in the business. Still scaling. Still operating, as he puts it, with the energy of a startup. But what hasn't changed — what has quietly driven every hiring decision, every hard conversation, and every moment of adversity — is a conviction that a business exists to do more than generate profit.
"I truly believe that you can build a business that is built for good," Rector says. "That you can use your business to improve people's lives and make opportunities for other people."
Rector's path to the corner office wasn't linear. After several years in government affairs with the Indianapolis Board of Realtors, he went back to school for his master's degree and started what would become Thumbprint — a promotional product, print, and technology company — on the side. His existing relationships opened the first doors. His character kept them open.
"I just had people that supported me and gave me a chance," he recalls. "That's all I was asking for."
When grad school ended, Rector faced a fork in the road: use the degree or keep building the business. He chose the business. He started hiring. The living room became an office. The office became something bigger. And somewhere along the way, the company took on a shape that reflected its founder's values — not just commercially, but spiritually.
Over eighteen years, Rector has watched teammates get married, buy homes, have children. He's walked through seasons of struggle with them and celebrated milestones he never anticipated being part of. "In 18 years, you'd be surprised by the things your teammates go through," he says. "It's just kind of cool that you can be a part of that."
That's not a nice-sounding policy. For Rector, it's the whole point.
Ask Rector about his guiding biblical principles and he doesn't reach for a verse. He reaches for what he calls "first principles" — stripping everything down to its simplest, most essential form.
"Do good and be happy. If you're doing those things every day, you're on the right track."
It sounds almost too simple. But Rector means it with full seriousness. When Thumbprint hits cash flow crunches — and it does — or when a product ships to the wrong address — and it does — he comes back to this. Not as a platitude, but as a stabilizing force. A north star that keeps the team from being derailed by every obstacle on the road to building an exceptional customer experience.
"We take it personally when things don't happen the way they're supposed to," he says. "But at the end of the day, it's hey, look — am I doing good work and am I happy while I'm doing it? If so, I'm on the right track."
There's something deeply biblical in this framing, even if Rector doesn't always dress it in scripture. The idea that faithfulness in the small things — the inputs, the daily posture, the character behind the work — produces outcomes that profitability alone never could.
Principles are easy to hold when they're not tested. Rector has been tested.
Several years ago, former employees departed Thumbprint, joined a competitor, and began making claims that Rector says were simply untrue — and potentially in violation of the law. The temptation to fight back, to set the record straight publicly, to expose the behavior and defend the company's reputation, was real.
Rector chose a different path.
"We chose to take the high road. We chose to win on our own merits. I truly believe that if we operate at a higher standard, our customers and vendors will see through any falsehoods — and we will come out ahead."
He watched the political world and recognized the pattern — the back-and-forth negative attacks that drag everyone down. He refused to play that game. Thumbprint addressed concerns directly with customers and vendors, stayed focused on doing excellent work, and moved on.
"It worked," he says plainly. "It's a true testament that if you believe in yourself and you're standing on moral grounds, you will prevail."
That kind of restraint doesn't come from strategy. It comes from conviction. It comes from trusting that God's economy rewards integrity, even when the world's economy seems to reward something else.
Rector is candid about the challenge of stewarding his own time. As CEO of a scaling company, his attention moves constantly — from operations to culture to clients to the nonprofit boards he serves. But he's built a daily practice that most busy leaders skip: he takes a few moments each day to center himself.
"When you just take a second and take a breath, God has a way of giving you the direction you need to go," he says. "And it's never failed."
That centering extends to the physical. On the morning of this conversation, Rector was in the gym before the interview. Not because he had extra time — he didn't — but because he's learned the hard way what happens when leaders neglect themselves.
"That one small hour can cost me 10 to 20 hours in the future if I get sick or run down."
He applies the same logic to relationships. Marriage. Family. Friends. A golf trip. These are not rewards for finishing the work — the work never finishes. They're priorities that have to be scheduled intentionally, because if they aren't, they simply disappear.
For leaders early in their journey of integrating faith and business, Rector offers a warning before he offers encouragement: don't let revenue become the only scoreboard.
"Most businesses get measured by the amount of revenue they bring in," he says. "But I think there are other criteria you should really consider for what makes a successful business."
He talks about values — not as wall art, but as actual filters for decisions. Hiring. Clients. Partnerships. The willingness to say no to business that doesn't fit. The courage to have honest, direct conversations with team members about performance and purpose.
"Don't be so distracted by chasing a customer that may not be the right fit. You have to be centered. You have to take the time to really understand what is the purpose of your business — where are you providing value into the world — and stick to it."
He knows this is harder to see early on. Most leaders, himself included, spend their early years saying yes to everything just to survive. But the business you build in that season can take years to course-correct if you're not anchoring it to something deeper than the next deal.
"If you don't start it in that direction," he says, "it's going to take you longer to get to where you want to be. It's going to take you longer to be able to do good and be happy."
There's a reason Thumbprint is named what it is. Every person who touches the company — employee, customer, vendor, community partner — leaves a mark. And Tom Rector has spent eighteen years making sure that mark means something.
He's not building a business simply to generate returns. He's building something that funds purpose — his team's purpose, his community's flourishing, and his own call to lead with integrity in a world that makes that harder every year.
The lesson Tom Rector offers isn't complicated. It's just uncommon: center yourself daily, take the high road when it costs you, measure success by more than revenue, and remember that your business is a means — not the end.
Do good. Be happy. And trust that the God who gave you the work will honor the way you do it.
Written by
Kingdom Factor Coach helping leaders integrate faith and business for lasting impact.
Interview with
CEO at Thumbprint
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